Frequently Asked Questions

Our minimum is €10,000 per month in ad spend. Below that, there simply isn't enough data flowing in to optimize campaigns properly across multiple European markets. We'd rather turn you away honestly than take your money and underdeliver.

Simple — fill out our contact form or drop us a line at info@bornonline-srl.com. We'll hop on a discovery call to understand your business, goals, and current setup. Within a week, you'll have a custom strategy proposal. Full onboarding typically wraps up in 1–2 weeks from there.

Zero lock-ins. Everything is month-to-month — you can walk away any time. We earn your trust with results every 30 days, not with legal fine print. That approach works: our client retention rate sits above 92%.

We specialize in DTC e-commerce brands and lead generation companies operating in European markets. This includes fashion, home goods, health & wellness, beauty, consumer electronics, SaaS, professional services, healthcare, and financial services.

Google Ads (Search, Shopping, Performance Max, YouTube) and Meta Ads (Facebook & Instagram). We also support LinkedIn for B2B lead generation campaigns. Our team holds Google Premier Partner and Meta Business Partner certifications.

Yes. We provide full creative strategy and production — ad copy, video scripts, static and motion design — all informed by performance data. We don't just run your ads, we build the assets that make them work. Every creative decision is backed by testing data.

We manage campaigns across 27+ European markets with multi-language capabilities. Our strongest markets include DACH (Germany, Austria, Switzerland), Nordics, UK, France, Benelux, and Central & Eastern Europe. We have native-level campaign management across all major European languages.

Absolutely. We set up CAPI (Conversions API), GA4, server-side tracking, and custom dashboards so you know exactly where every euro goes. Proper tracking is the foundation of everything we do — without accurate data, optimization is impossible.

No ethical agency can guarantee specific ROI numbers because market conditions change. However, we guarantee that our work is data-driven, transparent, and executed by certified specialists with deep European market expertise. We've managed over €30M in ad spend with an average ROAS of 3.8x across our portfolio.

You'll have access to a live custom dashboard updated in real-time. On top of that, we provide weekly performance summaries and monthly deep-dive strategy reviews. You also have full access to your ad accounts at all times — radical transparency is one of our core values.

Most clients see meaningful improvements within the first 30 days as we optimize existing campaigns and fix tracking issues. Significant scaling typically begins in months 2–3 as we build out winning creative and audience combinations. The compounding effect really kicks in from month 3 onwards.

You'll have a dedicated account manager who is your primary point of contact. They're supported by our specialist teams in creative, analytics, and platform-specific optimization. You'll never be passed around between junior staff — senior strategists are involved in every account.

Yes, always. You own your ad accounts, your data, and your creative assets. We operate under your accounts with managed access. If we ever part ways, everything stays with you — no hostage situations, no data loss.

GDPR compliance is built into everything we do. We ensure all tracking, data collection, and advertising practices comply with European privacy regulations. This includes proper consent management, server-side tracking where needed, and data processing agreements with all platforms.