Terms & Conditions

Last updated: January 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website bornonline-srl.com and the services provided by BORN ONLINE S.R.L. ("we," "our," or "us"), registered at Bradetu 71, bl 0252 627232, Bradetu, Nistoresti, Vrancea, Romania (VAT: RO43708818, Trade Register: J39/137/2021). By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Services Description

BORN ONLINE S.R.L. provides performance marketing services, including but not limited to Google Ads management, Meta Ads management, lead generation campaigns, e-commerce optimization, analytics and tracking setup, and creative strategy. The specific scope, deliverables, and terms of each engagement are defined in individual service agreements between BORN ONLINE S.R.L. and the client.

3. Client Obligations

Clients are responsible for providing accurate and complete information necessary for the delivery of our services, maintaining ownership and access to their advertising accounts, ensuring compliance with applicable laws and regulations in their respective markets, timely review and approval of campaign materials, and prompt communication regarding any changes to their business or requirements.

4. Payment Terms

Payment terms, including fees, billing frequency, and payment methods, are specified in individual service agreements. All fees are exclusive of applicable taxes unless stated otherwise. Late payments may incur interest at the maximum rate permitted by Romanian law. Ad spend budgets are separate from management fees and are paid directly to advertising platforms.

5. Intellectual Property

All intellectual property created by BORN ONLINE S.R.L. in the course of providing services, including but not limited to ad copy, creative assets, strategies, and proprietary methodologies, remains the property of BORN ONLINE S.R.L. unless explicitly transferred in writing. Clients retain ownership of their brand assets, product information, and any materials provided to us for the purpose of delivering services.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during the course of the engagement. This includes, but is not limited to, business strategies, financial information, campaign data, and client lists. Confidentiality obligations survive the termination of any service agreement.

7. Limitation of Liability

BORN ONLINE S.R.L. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services. Our total liability shall not exceed the fees paid by the client in the twelve (12) months preceding the claim. We do not guarantee specific advertising results, as performance is subject to market conditions, platform algorithms, and other factors beyond our control.

8. Termination

Either party may terminate a service agreement in accordance with the termination provisions specified therein. In the absence of specific provisions, either party may terminate with 30 days' written notice. Upon termination, the client remains responsible for payment of all fees incurred up to the effective date of termination and any outstanding ad spend commitments.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania and applicable European Union regulations, including the GDPR. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Vrancea, Romania.

Have Questions About Our Terms?

We're happy to clarify anything. Get in touch with our team.

Contact Us

or email us directly at info@bornonline-srl.com