Privacy Policy

1. Introduction

BORN ONLINE S.R.L. ("we," "our," or "us"), registered at Bradetu 71, bl 0252 627232, Bradetu, Nistoresti, Vrancea, Romania (VAT: RO43708818, Trade Register: J39/137/2021), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bornonline-srl.com or engage with our services. We comply fully with the General Data Protection Regulation (GDPR) (EU 2016/679) and applicable Romanian data protection laws.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out our contact form, subscribe to our newsletter, or otherwise interact with us. This may include: your name, email address, company name, phone number, and details about your advertising budget and business needs.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to respond to your inquiries and provide our marketing services, communicate with you about our services and industry developments, analyze website usage to improve our site and services, comply with legal obligations and enforce our terms, and send you marketing communications where you have given consent.

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal bases: your consent (where you have provided explicit consent for specific processing activities), contractual necessity (where processing is necessary for the performance of a contract with you), legitimate interests (where we have a legitimate business interest that does not override your fundamental rights), and legal obligation (where processing is required by applicable law).

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business (such as hosting providers, analytics services, and CRM platforms), but only to the extent necessary for them to provide their services to us. All third-party processors are contractually obligated to handle your data in accordance with GDPR requirements.

6. International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or adequacy decisions, to ensure your data receives an equivalent level of protection.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for 24 months unless you request earlier deletion.

8. Your Rights Under GDPR

Under the GDPR, you have the right to access, rectify, or erase your personal data, restrict or object to processing, data portability, withdraw consent at any time, and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at info@bornonline-srl.com.

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings. Essential cookies are necessary for the website to function and cannot be disabled. Analytics cookies help us understand how visitors interact with our website. Marketing cookies may be used to deliver relevant advertisements.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.